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Payment options

How to pay for your DNA test

You can pay for your DNA test directly after the purchase. For this, we offer various options.

 

Withdrawal from purchase and refund

We exceed the legal withdrawal period and grant our customers an unlimited time to stop the paternity test order.

 

As a customer you have the statuary right of revocation. In addition to that we offer as an act of goodwill, that you may withdraw from the contract at any time, even after the legally binding period of revocation has expired.

 

When can you cancel your contract?

  1. If you revoke this contract within 14 days after your purchase we will refund all payments immediately. Please read the right of revocation carefully for more information
  2. If you want to revoke this contract later than 14 days after your purchase this will still be possible. We grant an extraordinary extension of the legally binding period of revocation.

In both cases, please contact us through email or telephone.

 

How much does it costs to cancel the order after 14 days?

We will charge only 20 € for this cancellation to pay for the test kit, postage and administration of your order and cancellation. This amount will be reducted from the repayable sum

 

How do we pay your money back?

Regardless of your intial way of payment you can tell us where to refund the money to. If e.g. you have paid through Paypal the refund may also be paid into your bank account.

 

Returning of the goods

It is not necessary to send back the test kit

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